How to determine if my Ion camera is using Ion1 or Ion2 firmware
With the release of our Ion2 camera we made several improvements and changes. This requires a change to the camera firmware in order to be compatible with the latest E6 software. To determine which firmware you are running do the following:
STEP 1: Exit all golf software and return to Windows.
STEP 2: Open the IDS Camera Manager by clicking the Desktop icon.
Or by clicking Start>Programs>IDS>IDS Camera Manager.
STEP 3: Check the Cam ID near the top. If the Cam ID is 100, 101, 102 then your firmware has already been updated and is Ion2 compatible. If the ID is 1, 2, 3, or 4 then you will need to contact our firstname.lastname@example.org to assist with the firmware update.
NOTE: Please make sure you are looking at Cam ID, not Dev ID.